Pages Navigation Menu

Help and hints for MOTU Digital Performer

Can’t save presets? Check folder permissions!

Posted by on Oct 5, 2009 in troubleshooting | 2 comments

One week ago, for no reason at all, I suddenly could NOT save any presets from the drop-down box of the Effects window. For example, open up MOTU Dyamics. Choose any preset. Fiddle with the knobs. Try to save that as a new preset. [“Save Settings”] Normally a finder window opens, and you can enter a name for your new preset. But for me, NOTHING happened when I clicked on ‘Save Settings’. No error message. Simply no response. And no response when I tried to ‘Show presets in Finder’. I went through all sorts of troubleshooting steps but could not fix this problem. Then I decided to look at the privileges for the Finder folder where all presets are stored: HD/Library/Audio/Presets I discovered that permissions were set to read only for that folder, even though I had run ‘Repair...

Read More

10 steps for basic DP Troubleshooting

Posted by on Oct 5, 2009 in troubleshooting | 0 comments

Whenever you experience weird behavior during DP use–for something that you know was working fine the day before–there are a few basic troubleshooting steps that I recommend before trying anything drastic. [I define something drastic as uninstalling/reinstalling DP, or re-installing OSX] Step 1: Save your project using ‘Save As’, then close DP. Restart DP and open up your Saved As project. Still the same problem? Step 2: Reboot the computer. It amazes me how often rebooting fixes things. [Like all my ilok VIs not being recognized yesterday, for example!] Still the same problem? Step 3: Create a new empty project, and try your problematic operation on fresh audio/midi data. A single track is all you need for this purpose. If the operation works fine on this new project, then something unfortunately got corrupted on your problematic project. If you...

Read More